Monday, August 5, 2024
reading time: 2 minutes
Viking has revamped its Travel Advisor portal, simplifying and streamlining the booking experience with a suite of new features and tools designed to boost your business.
The improved Viking Travel Advisor portal includes eight key improvements to streamline the booking process:
- Enhanced filteringFilter multiple trip types to find routes by city, port, month or date range.
- Find the offer code:New feature allows searching by display code.
- Select the interactive roomChoose river and ocean rooms by category.
- Booking DashboardManage bookings more efficiently, sort by deadlines, search by guest name, and filter by booking status.
- eQuote ToolPrint or download the e-quote to share with clients.
- Latest Agent InformationYou can access updated terms and conditions, commissions, bonuses, training, including the new Platinum Club incentive program.
- Comprehensive Marketing ToolsEngage customers using a wide range of online marketing tools and assets.
- User Manual and Training VideoNavigate the new platform with a detailed guide and training video introducing the “Make a Booking” and “Manage My Bookings” features.
Viking’s Commitment to Travel Advisors
Viking CEO and Chairman of the Board Torstein Hagen He stressed the importance of travel advisors to Viking’s success. “For 27 years, curious travelers have explored the world in comfort with Viking. One of the reasons we have enjoyed such success is our relationships with travel advisors,” he said.
“This new and improved portal is the latest step in our efforts to be the best business partner for travel advisors.”
Key Features Explained
- Enhanced filteringThis new feature allows travel advisors to filter trips by multiple criteria, making it easier for customers to find the perfect itinerary.
- Find the offer codeMakes it easy to find and apply special offers to bookings.
- Select the interactive roomAllows consultants to select rooms by category, providing a visual and interactive way to book rooms.
- Booking DashboardA central place to manage all bookings, making it easy to sort, filter and find information quickly.
- eQuote ToolAllows consultants to create, print and download quotes to share with clients, simplifying the sales process.
- Latest Agent InformationProvides up-to-date information on terms, commissions, bonuses and training programs, ensuring advisors have the latest tools and knowledge.
- Marketing ToolsAccess a variety of marketing assets, including images, videos, and promotional materials to boost customer engagement.
- User Manual and Training Video:Helps advisors navigate the new platform and take advantage of all the new features effectively.
Benefits for Travel Consultants
The new Viking Travel Advisor portal is designed to make the booking process more efficient and easy to use, ultimately improving the service advisors can provide to their clients. The updates are part of Viking’s ongoing commitment to supporting its agent partners by providing the tools and resources they need to grow their businesses.