Tuesday, July 16, 2024
reading time: 2 minutes
Collinson has partnered with UOB Indonesia to offer Priority Pass membership to its premium banking customers, giving them access to over 1,500 lounges in 145 countries.
Collinson, a global leader in airport experiences, loyalty programmes and customer engagement solutions, and operator of Priority Pass, has announced a new collaboration with United Overseas Bank (UOB) in Indonesia. The partnership provides UOB Indonesia’s premium banking customers with access to over 1,500 airport lounges and travel experiences across 700+ airports in 145 countries worldwide through the Priority Pass network.
For new and existing UOB Indonesia Privilege Banking customers with assets exceeding USD 400,000, Priority Pass membership is included, allowing up to ten complimentary visits per year. Customers managing assets exceeding USD 200,000 are eligible for up to four complimentary visits per year. In addition, UOB Indonesia Privilege Banking customers can invite guests to join them for a nominal fee.
Collinson’s 2023 Asia Pacific Consumer Insights report highlights the growing demand for customer engagement rewards that enhance and simplify travel experiences. Travel-related rewards, such as airport lounge access, not only motivate consumers to engage with a brand more frequently, but also drive brand loyalty. Specifically, in financial services, Collinson research indicates that 76% of consumers surveyed would prefer a bank that offers travel rewards and benefits.
“The travel industry is set to enter 2024 as a historic year for Indonesia, with the country targeting 14.3 million visitors this year. The World Travel and Tourism Council also predicts that Indonesia’s travel sector will grow at twice the rate of the overall economy by 2032. With Indonesia’s travel market growing strongly and consumers increasingly focused on premium travel experiences, we are excited to partner with UOB Indonesia to elevate the travel journey for our Priority Pass customers. We look forward to welcoming them to our extensive and diverse network of airport lounges and travel experiences globally.” Todd Hancock, Global Commercial Director and Head of Asia Pacific at Collinson International.
Christina Teh Tan, Head of Consumer Banking, UOB Indonesia“We are delighted to partner with Collinson and unveil the benefits of Priority Pass to our premium banking customers. Over the past year, UOB Indonesia has seen a significant increase in travel, shopping and dining for our credit cardholders. Priority Pass is the perfect addition to our travel rewards portfolio, giving our customers access to over 1,500 airport lounges and travel experiences across 700 airports in 145 countries,” he said.
This partnership is part of UOB Indonesia’s ongoing efforts to enrich customers’ lifestyle needs through a seamless and luxurious travel experience. “In addition to enhancing travel benefits, we hope to elevate our customers’ experience while allowing them to enjoy the privileges of what really matters to them,” added Christina.
Designed with flexibility in mind, Priority Pass offers members access to a wide range of experiences that go beyond airport lounges, including spas, bedrooms, gaming facilities and a variety of dining options.
