Thursday, July 18, 2024
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In June 2024, Explorer World of Travel Group, a major German distribution partner, together with AERticket organised a training weekend in Berlin for its sales staff. The event kicked off with workshops combined with on-stage presentations for 150 employees from Explorer Fernreisen and STA Travel. Tourism Australia gave a presentation on Australian facts and the Australian Specialist Programme.
The Aussie Specialist is a pioneering online training course, specifically designed to equip frontline travel sellers with the information and skills they need to sell Australia in the right way possible to their customers. The Aussie Specialist is Tourism Australia’s international online training programme. It is shared by eight state and territory tourism partners. The programme is delivered across all major markets in 9 different languages.
From a variety of companies, an additional 150 agents participated in the official “Spring Day” of on-stage presentations on the second day of the event along with a 4-hour BBQ and Travel Market. At the Travel Market, Tourism Australia presented facts about Australia with the help of an interactive “Wheel of Fortune” activation. The event concluded with a networking session for all delegates. Feedback from participants was that they really enjoyed learning new things about Australia and
Australian Specialists Program.
